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Alpha Academies Trust

RM Support


Please Note: This is for Staff Only

How to raise a technical support request with RM

  • Use the RM Support app on your computer’s desktop
  • Web Chat with the RM Helpdesk
  • Speak to the RM Helpdesk by phoning 0845 1211496

You may be asked for your RM site ID when phoning or web chatting, these are as follows:

  • Discovery Academy – 36143
  • Excel Academy – 35224
  • Maple Court Academy – 12362
  • Reach Academy (Burslem site) – 611508
  • Reach Academy (Longton site) – 1778935
  • Sneyd Academy – 41705

If you require a paper copy of any of the pages / documents published on this website, please click here and complete the form stating which page(s) / document(s) you require along with your name and address.